FAQs
Your queries answered here
What types of clothing do you offer for customization?
We offer a wide range of traditional and contemporary Indian wedding and occasion wear including sarees, lehengas, salwar suits, anarkalis, kurtis, Sharara and gowns.
How do I place a custom order?
You can place a custom order by visiting our website and reaching us on WhatsApp.
What is the process for getting a custom outfit made?
- Consultation: Discuss your ideas, preferences, and requirements with our designers.
- Design Approval: Review and approve the design sketches and fabric samples.
- Measurements: Provide your measurements, either in person or via our online guide.
- Production: Our skilled artisans will craft your outfit.
- Fittings: Attend fittings to ensure the perfect fit OR we share pics at every stage to ensure transparency.
- Final Delivery: Receive your beautifully customized outfit.
Can I choose the fabric and embellishments?
Absolutely! You can select from a variety of fabrics, colors, and embellishments. Our designers will guide you in choosing the best options based on your preferences and the occasion.
How long does it take to receive a custom outfit?
The time frame varies depending on the complexity of the design and our current workload. Generally, it takes about 3-6 weeks from the initial consultation to the final delivery.
What if I need the outfit sooner?
For urgent orders, we offer a rush service at an additional cost. Please contact us as early as possible to discuss your requirements.
Do you offer fittings and alterations?
Yes, we provide fittings and complimentary alterations to ensure your outfit fits perfectly.
What is the cost of a custom outfit?
The cost depends on the design, fabric, and embellishments chosen. We provide a detailed quote after the initial consultation.
Do you ship internationally?
Yes, we offer international shipping. Shipping costs and delivery times will vary based on the destination.
What is your return policy for custom orders?
Due to the personalized nature of custom orders, we do not accept returns. However, we are committed to your satisfaction and will work with you to address any issues with your order.
How should I care for my customized outfit?
We recommend dry cleaning for all our customized outfits to maintain their quality and longevity. Detailed care instructions will be provided with your purchase.
Can I make changes to my order after it has been placed?
Changes can be made within a limited timeframe after the order has been placed. Please contact us as soon as possible to discuss any changes.